Geist Station Animal Hospital

Geist Station Animal Hospital is a veterinary clinic in Indianapolis, Indiana, located at 8150 Oaklandon Rd #116. On Google, it is rated 4.7/5 from 29 reviews. Client feedback mentions care for both cats and dogs, with some comments highlighting strong doctor communication and others describing front-desk and wait-time frustrations.

Services

•Veterinary care for cats and dogs (as described by reviewers with two cats and two dogs)
•Treatment follow-ups from staff to check how pets are responding
•Messaging/remote communication with the veterinarian through the Medici app (reported by a reviewer)
•Case discussion/consultation with an out-of-state veterinarian (reported by a reviewer)

Pricing

No published pricing information is available for this clinic.

People

Dr. Smiley is mentioned by name in reviews; other staff are discussed but not named.

Reviews

Google reviews list a 4.7/5 rating from 29 reviews. Positive themes include trust in Dr. Smiley, quick responses through the Medici app, staff follow-up after treatment, and willingness to consult with another veterinarian. A critical review describes long or uncertain waits, difficulty getting help at the front desk, and concerns about professionalism and record-keeping.

Reviews for Geist Station Animal Hospital

Note: Showing the 5 most recent Google reviews out of 29 we track in total. Recent reviews may not be representative of overall sentiment.

James Chi

5 years ago

Nicole Ramirez

Lyv D

6 years ago

Update: The company replied saying I was not in their "client database" which is yet another insult to injury. Their comment was off-handed and clearly trying to make a statement. My dog and I went to that vet for TWO years and they conveniently cannot locate our information... Disgusting. Original: This business is THE worst vets I have ever been to. Every time you enter their lobby, you either are ignored by the receptionist or not helped by anyone at all and are waiting for an unknown amount of time. Their vet is nowhere to be found after telling you to come in two days prior on a specific day. The staff has no idea when the vet will be back and cannot help you in any way, shape, or form. Then they tell you to wait 30-45 minutes for the vet to come back to business. They are completely disrespectful of your time and have no regard for their client's lives or pets. The staff's first response is to wash their hands of you and go "sorry, there's nothing we can do..." instead of trying to find a solution for you. The receptionist is extremely unprofessional and rude who rarely greets you when you enter. I will NEVER take my pet back to this business and do NOT recommend this vet to anyone. Do not waste your time because they do not care about you, your time, or your pet.

Richard Swan

We trust Dr. Smiley and team completely with our two cats and two dogs. The staff always follows up to make sure the pets are responding to treatment. We have communicated with Dr. Smiley several tomes through the Medici app and he always responds quickly and has saved us extra expenses. He is also willing to consult with our family member who is a vet in another state, which is very reassuring.